Returns & Exchanges
At Xtreme Discount Mattress, we want to ensure you achieve the perfect night's sleep with our 90-night comfort guarantee. If you are not completely satisfied with your mattress, our streamlined exchange process allows you to find the right level of support for your needs.
Return Process
- 1.Comfort Trial Period
Sleep on your new mattress for at least 30 nights to allow your body to adjust to the new support system before initiating a return or exchange.
- 2.Contact Customer Support
If you are still unsatisfied after the trial period, contact our support team with your original order number and receipt to start your claim.
- 3.Inspection and Approval
Our team will verify that the mattress is in sanitary condition and free of stains or damage, as required by state law and our health safety protocols.
- 4.Schedule Pickup or Exchange
Once approved, we will coordinate a time to pick up your original mattress and deliver your new selection for a nominal processing and delivery fee.